Order arbitration

Where a disputed order is decided, and what evidence the decision has to rest on.

The evidence

The raw quote at entry, the raw quote at settlement, both timestamps and the source identifier. If those do not support the stored result, the result is wrong and gets corrected.

What is not evidence

What a user remembers seeing on screen, and what an operator believes the market did. The chart is a rendering; the stored quote is the record.